Units not updating in Knock

Incident Report for Knock CRM

Resolved

This incident has been Resolved, UNITs are now syncing as expected.

Posted Nov 14, 2022 - 16:09 PST

Monitoring

Update: Units are now syncing/updating in Knock. We are continuing to monitor.

Posted Nov 14, 2022 - 15:47 PST

Identified

Update: The engineering team has identified the source of the issue and are working to resolve it. Units are still not syncing/updated.

Posted Nov 14, 2022 - 15:11 PST

Investigating

We are currently experiencing some trouble with updating units in Knock

Posted Nov 14, 2022 - 14:23 PST

This incident affected: Knock Platform.