Unable to update prospect profiles

Incident Report for Knock CRM

Resolved

This incident has been Resolved. Prospect profiles are updating as expected

Posted Feb 02, 2023 - 16:06 PST

Monitoring

Update: Prospect profiles are now updating. We are continuing to monitor.

Posted Feb 02, 2023 - 15:17 PST

Identified

Update: The engineering team has identified the source of the issue and are working to resolve it. Prospect profiles are still not updating.

Posted Feb 02, 2023 - 14:13 PST

Investigating

We are currently experiencing some trouble with updating prospect profiles in Knock

Posted Feb 02, 2023 - 14:04 PST

This incident affected: Knock Platform.