Inbound call disruptions

Incident Report for Knock CRM

Resolved

This incident has been resolved.
Posted Oct 29, 2025 - 15:43 PDT

Update

Our vendor's services are gradually recovering but remains intermittent. RealPage is monitoring this and will update the page as we receive updates.
Posted Oct 29, 2025 - 14:50 PDT

Identified

Due to a third party vendor experiencing difficulties, calls initiated through G5 website tracking numbers are not connecting to Knock.
Posted Oct 29, 2025 - 12:08 PDT
This incident affected: Knock Platform.