Unable to Start Tours for Pre-Existing Appointments (iOS app)

Incident Report for Knock CRM

Resolved

The updated app version has been accepted by Apple and pushed to out. This has resolved the issue. Please update your version of the app.

Posted Nov 19, 2022 - 05:44 PST

Update

We are continuing to work on a fix for this issue.

Posted Nov 18, 2022 - 15:34 PST

Identified

The issue has been identified and a fix is being implemented.

Posted Nov 18, 2022 - 15:34 PST

This incident affected: Knock Platform.